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Our Policies

What to Expect From Our First Meeting

  • We arrive at your home ON TIME!
  • We will get to know your pets and let them get comfortable with us.
  • We will go over all of our credentials & paperwork.
  • We will then go over your pet’s routine and how YOU want things done.
  • Ask lots of questions… More playing with your pets…
  • Talk about how many visits you are wanting.
  • Talk about cost and payment.
  • Go over cancellation policies.
  • Pick up the extra key and discuss us keeping it for future pet sitting needs.
  • We now have everything set up and will be back to visit your pets on the days requested!



  • Free 45 minute initial interview. (Please have an extra key ready at this time.)
  • If you do not want us to keep your key, there will be a $10.00 fee for each pick up and/or drop off.
  • 1st time clients please pay in full upon commencement of services.
  • For services outside listed zip codes, additional fees may apply.
  • We require AT LEAST 1 daily visit for cats and they must be inside the entire time you’re away. Inside dogs need 2 daily visits. If they’re fenced or have a doggie door one daily visit is required.